Interpretation of rates

The prices shown are per apartment per day, VAT taxes (10%) included. The group mimar hotel management reserves the rights to change prices/dates and service without prior notice.

Privacy of your data

Your personal data will receive the corresponding treatment, always in accordance with the data protection law. In no case, said data will be transferred to third parties for any type of commercial action or of another nature.

Cancelation conditions

ALTEA SOL, ALTEA REMEDI y ALTEA VILLA

30% of the total amount will be charged as cancellation fees. If the cancellation is before 21 days of the arrival date or in case of NO SHOW, the company will charge the total cost of the reservation. The minimum charge in case of cancellation is 30% of the total price.

ALTEA STUDIO y ALTEA ROOMS

20% of the total amount will be charged as cancellation fees. If the cancellation is before 14 days of the arrival date or in case of NO SHOW, the company will charge the total cost of the reservation. The minimum charge in case of cancellation is 20% of the total price.

FINALBIR

30% of the total amount will be charged as cancellation fees. If the cancellation is before 15 days of the arrival date or in case of NO SHOW, the company will charge the total cost of the reservation. The minimum charge in case of cancellation is 30% of the total price.

Non-Refundable Reservations 100% of the total is charged when making the reservation and is considered a cancellation expense if that is the case.

Cancellation conditions for group reservations, with discounts and long stays (31+ and 91+ nights)

The amount charged will remain as a cancellation fee.
Please note that special promotional fares often have terms such as NON-refundable, meaning the amount will not be refundable if canceled after the stay has been paid for.

special requests

Special requests will be taken into consideration. We always try to accommodate those wishes, but there is no guarantee or right to claim compensation if this is not fulfilled.

WIFI AND satellite TV

Access to our Wi-Fi and satellite TV services is allowed temporarily, and we reserve the right to withdraw or modify them without prior notice, including the case of suspension of access for reasons necessary to maintain or improve our services.
The company will not refund for problems with free services like the Internet and TV channels.

Pets

We understand that your pet is part of your family too, and that's why we welcome them to all of our communities. But in consideration for allergy sufferers, we have to charge an additional cost of 60 euros in the villa and in the houses of Altea.

Bond ALTEA VILLA y ALTEA SOL, ALTEA REMEDI y ALTEA STUDIO

Upon arrival at the accommodation, the guest must provide the company with a deposit authorization of €300 in ALTEA STUDIO, €500 in ALTEA REMEDI y ALTEA SOL and € 1000 on ALTEA VILLA, which will be refunded in full again upon departure, unless there is any type of damage or malfunction.

Schedule

Check-ins are from 16:00 p.m. Departure is at 11:00 in the morning.
The houses are disinfected using an OZONE machine and the maximum time is needed for preparation.

Maximum number of occupants

If the number of people staying is greater than that established in the reservation, the immediate expulsion will occur without the right to a refund of the amount of the reservation.
To cancel, contact info@mimaraltea.com indicating your reservation number.